Vizio Complaints - Defective product, poor customer service!

Hi Lovees - below is what I sent to complaintsboards.com regarding my experience with VIZIO. I had this crappy tv for over 3 years. A couple of weeks ago, when i was in sam's club, i got brave and told the manager my entire story. he immediately told me i could bring the tv back and get a replacement.

LOVEES - this tv was over 3 years old and SAMS CLUB replaced it. Thank god i saved the receipt. Sams club is the best. I am now watching a beautiful 46" SAMSUNG. I will never purchase a vizio product again - they truly do not stand behind their products. Thank god Sams Club does. Please read what i sent to complaintsboard.com:

Vizio Complaints - Defective product, poor customer service!: "I purchased the 42 inch vizio in october 06. In Sept 07 I noticed a black streak on the front of the tv. After waiting to see if it would go away I finally emailed vizio in feb. 08. They replied with instructions on how to reboot the tv, etc. It did not work. After playing alot of phone tags and sending pictures to the repairman and talking to headquarters...

VIZIO will not replace my tv. The black mark has gotten worse - it has continued through the entire screen and another mark is starting on the other side of the screen.

I told VIZIO I would never buy from them again. They didn't care.

We really need to get together an do something about this. I bought this TV from Sams for $1, 400 and did NOT purchase the extended warranty because these TV's are suppose to last for over 20 years. Mine lasted 11 months."


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